WHAT OUR CUSTOMERS SAY...
Any business is only as good as its clients perceive it to be. Here are some comments from satisfied Benham & Reeves clients:
Excellent service in every respect: professional, courteous, efficient.
It is universally acknowledged that moving house is an extremely stresseful process, but at all times B&R remained calm and reassuring.
We would particularly like to thank Billy, for his extremely hard work in the early stages of marketing, and Nick for his great forbearance in dealing with a client (myself) who was from time to time extremely stressed.
A family bereavement in the middle of the process only made it even more stressful, but Nick showed exemplary patience and understanding.
Mr R.G N19
We received top-class service from Benham & Reeves in Kentish Town. They always accompanied potential purchasers on their visits and informed us of their reactions afterwards.
They took the trouble to learn about the house and its advantages. They helped me to make some difficult decisions and they explained the reasons behind their advice.
They are a genuinely kind and friendly team and I felt they were as pleased as l was when -we evenrually made the sale.
Nick Milios handled my particular purchaser but Alicia and Billy and Paul all played their part.
Mr T & Mrs C G.
I was satisfied with the service I received, and would be happy to recommend Benham & Reeves.
I would particularly like to thank Kerry Martin for her hard work, and for keeping me informed of progress. She was very pleasant to deal with.
Ms G K N6
My house was sold without going on the open market within three weeks by your talented and hugely informed team on Chetwtynd Road. They also stood out from all other agenst when offering properties to buy in the area. Billy was brilliant. As was Nick, they valued the house with expertise.
Alicia is an enourmous asset to B&R. She nursed my purchaser and me throughout the sale and has been a delight in every way.
Ms L C NW5
We received an excellent service on all levels. Good communication, lots of viewings, good feedback. Our property was difficult as 5 buyers dropped out due to various reasons, ex local authority property and LB Camden messed us around regarding costs of works, cracks then appeared in property below. It took 2 years to sell and staff never gave up but gave us as much effort at the end as the beginning. B&R staff were great with each sale, worked very hard on our behalf and felt our pain when each sale collapsed. There was no more that they could have done. We worked with Billy Boyle and Alicia, mainly Alicia who was fantastic, she worked so hard on our behalf, often late into the evening, never gave up and forged good relationships with buyers.
Mrs C G_B NW5
Excellent all-round service, attentive, calm and very reassuring during all stressful occasions.
I certainly feel as though the fees paid, were well deserved, from beginning to end.
Yonni really does deserve special mention, as really from my point of view, the sale could not have gone through as smoothly, without him. His presence was felt all along the chain, and I would certainly recommend any friends who are thinking of selling or buying in the area to contact him.
Ms A K NW6
Great service, everyone lovely to deal with, from Billy at the start to Alicia on the sale. Very happy. Quick sale, good price.
Alicia was so persistant and fantastic. There were a few twists and turns and she held my hand trhoughout and was so brilliant to deal with. She went above and beyond.
Ms A.A J NW5
Regarding the performance of B&R Dartmouth Park in connection with the sale of my property, I would like to say that I wouldn't hesitate to engage them again as their knowledge of the area and experience of local property is awesome and unrivalled.
I felt secure in the knowledge that my property was marketed at the right price and was guided at all times by the team's advice which was invaluable.
Although evident that they work as a team to secure a sale, a special thanks to Billy for his help and guidance.
We have been clients of B&R for over 50 years and have always received excellent service.
DR L P NW3
I saw three different agents and chose B&R as it seemed the most focused and realistic, plus it came recommended by a dear friend. I am so very glad I made this decision.
Everyone in the team I have dealt with have been absolutely lovely and helpful.
Mark Sumray has been a true ray of sunshine, from the beginning he knew how to reassure me that I was in good hands. And for last two months, he has been an amazing agent throughout the whole process, a perfect blend at being incredibly strong, flexible, helpful, understanding, intuitive, wise, caring, personable and utterly professional. In In short, his sense of timing on this sale and knowledgeable assistance were beyond my expectations (I could go on!)
Mark has played a huge part on this sale and has made all the difference in my life. I would recommend Mark Sumray and B&R in Highgate to everyone I know.
Thanks, Paul. Your help with my purchase has been very much appreciated, and it has been a pleasure dealing with you all. I think I made a bad mistake in not selling through you as well, but that was my own fault.
I cannot speak highly enough of the staff at Benham and Reeves - West Hampstead. Yonni and Chris have been exemplary. Nothing has been a problem for them and they have been calm and helpful at all times. They have worked so hard on my behalf - beyond the call of duty! I really appreciate all the help you have given me. Yonni & Chris are both 'stars'. I am so delighted it has worked out and cannot thank you enough. Yonni has worked very hard securing the sale of my flat but it has been worth it I look forward to my new life. I would not hesitate to recommend Benham & Reeves- West Hampstead to my friends
Geoffrey, we just wanted to express our thanks for the great job you did in navigating this sale to its conclusion – your steady hand and calm guidance throughout are appreciated.
CC & EB NW3
I wanted to drop you a brief note of thanks for selling our flat.
This sale has been unusually complicated and difficult but I wanted to say that Benham and Reeves and you, Adam, have been extremely impressive throughout and have provided consistently outstanding service. You kept going when the original sale fell through, you never stopped looking for the right buyer and eventually you found them. Throughout the sale process you have always been responsive, sensible and efficient. We could not have asked for more.
Mr D M NW3
B&R have been most helpful in dealing with the sale of this property (with my fingers crossed that the very final stage will also be smooth!). It was extremely useful to have an agent with very good local knowledge. Couldn't have done it without you!
Paul Mould was well-informed, thoughtful and solicitous throughout the process.
Ms A H NW5
Work is hectic so I haven't got the time to fill in a form, however I'm a big fan of Billy. He sold me my first property and I'm grateful for his support, therefore I was only ever going to use one person to sell it for me and that's him. It's taken a while with a few bumps, but Billy has shown consistency, tenacity and calmness throughout the process. He's very easy to get on with, he says it how it is and I imagine he's a great asset to your business and someone I would wholeheartedly recommend.
Mr B J NW5
We have been very impressed with the service given over more than a year at a difficult time, in particular by Chris Cooper. We believe that B&R have really earned their money on this sale.
Chris Cooper was always available, helpful, and on the ball. I was very impressed by his sensible and thoughtful advice throughout a long and tortuous sale process. His experience and skill was evident.
Prof OS-A NW3
Very good quality service. I appreciated the level and frequency of feedback I received; appreciated that whilst it was sometimes different people, they all seemed to be up to date on progress with the sale. The final process of negotiation seemed to evidence some real skill in particular from David Price and Mark Sumray.
Sir P & Lady C E N6
Mark and his team (David & Anthony) were outstanding. No superlatives would be sufficient. I am not the easiest client to please - and they surpassed expectations. The sale, for me, was relatively painless.He delivered with spades.
Ms J N N6
Excellent service from David Price who was always great with communication and helping us through a difficult sale.
Mr A N & Ms W B N6
The whole team were very upbeat, professional and a pleasure to work with. I would recommend B&R to anyone in the Highgate area for the sale of their house/flat.
Antony Wise worked tirelessly to help push through a sale complicated by unusual and unexpected issues with our property. Claire Donohue showed our house on a number of occassions and her enthusiasm for selling the property was always high and very positive despite us sometimes being grumpy about having to clear out! And Mark always talked great sense and his pragmatic no nonsense approach was what made us change agents in the first place. So a big thanks to all the team.
Mr T W & Ms J M N6
I was absolutely delighted with the sale of my flat, completed on 8th July. The team at BR kept me up to date which greatly reduced the stress of the selling process. Having been previously disappointed with an agent who did not give me any feedback, the professional approach of Chris & Yonni was most welcome.
R-A G NW6
I would say that I would like to thank David Price at Benham and Reeves for all of his hard work. It was David’s flyer which I received through the door which inspired me to call him, and I felt as if I could trust him so I was pleased to have Benham and Reeves on board. I also had interaction with some of the other members of your team and this was also good, however I was pleased that David was my key contact. I am very pleased that it was David who got the deal – so thank you, and I would not hesitate to recommend him to anyone in the area who is wishing to sell/buy a property.
D D'C N6
Good to get to the finishing line and a huge thank you to both yourself and the rest of the team. It was indeed a smooth transaction due to your exemplary efforts to make it so - from start to finish. A real pleasure to deal with you. The bar has been set very high - if only everyone in the industry had such a dedication and professional approach!
J & T NW5
We are very happy with the work of Benham and Reeves for our sale, in particular Alicia and Paul from the Dartmouth park office.
We would definitely recommend you again.
A and D NW5
Benham & Reeves were consistently professional & dedicated to the sale of my apartment.
They were extremely hard working and as a result, we received several offers and sold the apartment in excess of the asking price. I would highly recommend them to anyone looking to sell in the area
Mr M S, NW6
It is great to deal with professionals that care and drive you through the sale of your property.
Everyone in Benham & Reeves was extremely helpful and supportive, provided advice and communicated effectively throughout the whole process. Great work from Chris and the rest of the team to get the right buyer but also give feedback on general property inquiries I raised to them. Reliable, efficient and respectful. Will definitely ask them to take on the next property.